Thanks Barbara. I need to change my approach and body language. I tell staff the same thing over and over. We were so short staffed for a while I was so worried someone would walk out. Granted, these were never child safety issues, that I would not put up with, but just little things to improve our program. I just need to work on MY communication skills with them. I guess I just worry about going in with this new way of doing things and just jumping in, which is what I need to do. I like your idea, and without the "I told you so" at the end...lol
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